Filum is responsible for the processing of personal data as outlined in this privacy statement.

Contact information:

– Website: https://www.filumproductions.com
– Phone: +31 6 33056864

Personal data we process

Filum processes your personal data because you use our services and/or because you provide these to us yourself.
Below you will find an overview of the personal data we process:

• First and last name
• Date of birth
• Address details
• Phone number
• Email address
• IP address
• Other personal data actively provided by you, such as creating a profile on this website, in correspondence, and by phone
• Data about your activities on our website
• Data about your browsing behavior across different websites (for example, because this company is part of an advertising network)
• Internet browser and device type
• Bank account number

Special and/or sensitive personal data we process

Filum processes the following special and/or sensitive personal data from you:

• Citizen Service Number (BSN)
• Biometric data

Purpose and legal basis for processing personal data

Filum processes your personal data for the following purposes:

• Handling your payment
• Being able to call or email you if necessary to perform our services
• Informing you about changes to our services and products
• Delivering goods and services to you
• Analyzing your behavior on the website to improve the website and tailor the offering of products and services to your preferences
• Tracking your browsing behavior across different websites to tailor our products and services to your needs
• Filum also processes personal data when we are legally obliged to do so, such as data we need for our tax return.

How long we retain personal data

Filum does not retain your personal data longer than necessary to achieve the purposes for which your data is collected. We adhere to the following retention periods for the following (categories) of personal data: Filum retains your personal data for two years after the completion of an assignment.

Sharing personal data with third parties

Filum does not sell your data to third parties and only provides it if necessary for the performance of our agreement with you or to comply with a legal obligation. With companies that process your data on our behalf, we enter into a data processing agreement to ensure the same level of security and confidentiality of your data. Filum remains responsible for these processing activities.

Cookies, or similar techniques, that we use

Filum uses functional, analytical, and tracking cookies. A cookie is a small text file that is stored in the browser of your computer, tablet, or smartphone when you first visit this website. Filum uses cookies with purely technical functionality. These ensure that the website works properly and that, for example, your preferred settings are remembered. These cookies are also used to make the website work properly and to optimize it. In addition, we place cookies that track your browsing behavior so that we can offer customized content and advertisements. During your first visit to our website, we informed you about these cookies and asked for your permission to place them. You can opt out of cookies by setting your internet browser so that it no longer stores cookies. You can also delete all information previously stored via the settings of your browser. See for an explanation: https://veiliginternetten.nl/themes/situatie/cookies-wat-zijn-het-en-wat-doe-ik-ermee/

Accessing, correcting, or deleting data

You have the right to view, correct, or delete your personal data. You also have the right to withdraw your consent for data processing or to object to the processing of your personal data by Filum and you have the right to data portability. This means that you can request us to send the personal data we hold about you in a computer file to you or another organization named by you. You can send a request for access, correction, deletion, data transfer of your personal data, or request for withdrawal of your consent or objection to the processing of your personal data to info@filumproductions.com. To ensure that the request for access is made by you, we ask you to enclose a copy of your identity document with the request. In this copy, black out your photo, MRZ (machine-readable zone, the strip with numbers at the bottom of the passport), passport number, and Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as soon as possible, but within four weeks. Filum also wants to point out that you have the possibility to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

How we secure personal data

Filum takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure, and unauthorized alteration. If you have the impression that your data is not properly secured or there are indications of abuse, please contact our customer service or via info@filumproductions.com.